"Not everything that counts can be measured. Not everything that can be measured counts".
- Albert Einstein
The practical leader understands this principle intuitively, but the rest of us have to learn it.
In the rush to prove to ourselves and others that what we are doing to improve ourselves, our team, and our organization is working, we end up feeling compelled to look for immediacy in change.
The change agent is often the member with the highest degree of personal accountability, which is why he/she champions change in the first place.
The impetus to change is always a dissatisfaction with the status quo. It is best to remember that -and repeat with us- people hate change and will often question the messenger.
So, this situation you are trying to improve upon hasn't created itself overnight and neither will the solution be paying off tomorrow.
Success is gradual, especially where change involving people, their processes, and culture is the goal.
What are some of the "soft" wins that you look for early in your organization when change is initiated?
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